DHS CISA Guidance: Building an Insider Threat Management Team

“Assembling a Multi-Disciplinary - Insider Threat Management Team.” 
The Cybersecurity and Infrastructure Security Agency (DHS CISA) published

Why this matters

Critical infrastructure organizations can be disrupted by insiders—people with current or prior authorized access. Insider incidents can expose sensitive information, damage reputation, create financial loss, and threaten people or key assets. 

The core recommendation

CISA encourages an insider threat mitigation program that combines:

  • Physical security

  • Cybersecurity

  • Personnel awareness

  • Community partnerships

Why a multi-disciplinary team works better

Compared to a single individual, a team approach can:

  • Scale as the organization grows

  • Identify risk factors earlier

  • Recognize patterns during incidents

  • Produce more accurate, holistic assessments 

Quick setup tips

  • Pick a supportive-sounding name that helps earn workforce trust (e.g., “Incident Management Team” or “Case Management Team”).

  • Staff the team with experienced professionals (often including HR, legal, operations, IT/security leadership, and insider threat SMEs) and define how you’ll coordinate with outside partners (like law enforcement) when needed. 

Assembling a Multidisciplinary …

A multi-disciplinary threat management team is a critical part of making that program work, running the program, monitoring for risks, and intervening when needed.

Use POEM to guide the program

CISA’s simple framework is POEM:

  • Plan: define priorities, critical assets, and team structure 

  • Organize: promote reporting culture, protect PII, ensure confidentiality and legal compliance 

  • Execute: train the team, coordinate analysis/response, centralize information, leverage key internal records with legal guidance 

  • Maintain: keep improving with training, policy updates, exercises, and employee feedback 

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